Last week, thanks to a photo post by Amanda showing her amazing lunch at the Olive Garden, I talked Nathan into going there for dinner. What is it about salad that makes it so damn good at a resturant? It seems to me that it’s never as good when I make one at home. Anyway, we ended up having a horrible experience. We waited over an hour for our food because “our ticket was lost in the kitchen.” Our waiter didn’t even notice until everyone in the room around us had their food. He was obviously embarrased and kept apologizing every time he passed the table so that by the time we got our food I wanted to stab him in the face with my fork. He was only waiting a few tables and he seemed to be too overwhelmed.
And I know that the kitchen has to go in the order of the way the tickets are turned in but how fucking long does it take to make a half-ass, shitty pizza? Over 30 minutes after they lost the ticket apparently. All in all, the meal was so-so and it was too expensive for such a shitty experience. I filled out a comment on the website and the manager called me last night!
And why is it that when you have a crappy experience, the resturant always sends you a freakin’ gift card? This is actually the second bad experience I’ve had in a row, why would I want to go back?
When service is shitty do you feel bad for not leaving a tip or do you always tip no matter what? And I mean problems with the service, not because of something that wasn’t the waiter’s fault. Technically the problem with our food was not our server’s fault so we tipped but we sat there for too long before he even realized there was a problem. I would have felt guilty for not leaving anything.
